Contact Americas

Reach our offices across North, Central, and South America for Mitsubishi Electric automation products and support.

Our Americas Offices

United States (USA)

Headquarters for Americas Operations

Address: 1776 K St NW, Washington, D.C. 20006, USA

Phone: +1 202-123-4567

Email: john.smith@elec-distributor.com

Hours: Monday - Friday: 8:00 AM - 6:00 PM EST

USA Office Map

Mexico

Central America & Caribbean Support

Address: Torre Mayor, Av. P. de la Reforma 505, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico

Phone: +52 55 1234 5678

Email: sofia.hernandez@elec-distributor.com

Hours: Monday - Friday: 8:00 AM - 6:00 PM CST

Mexico Office Map

Americas Specialized Support

Lithium Battery Solutions

Expert support for battery manufacturing in North America

Contact: battery.na@elec-distributor.com

Automotive Industry

Specialized support for automotive manufacturing

Contact: auto.na@elec-distributor.com

Food & Beverage

Hygienic automation solutions for food processing

Contact: fb.na@elec-distributor.com

Local System Integrators & Partners

In addition to our direct offices, we work with a network of certified system integrators across the Americas. These partners provide:

Contact us to find a certified partner in your area.

Business Hours

United States

Monday - Friday: 8:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 2:00 PM EST

Sunday: Closed

Canada

Monday - Friday: 8:00 AM - 6:00 PM EST

Saturday: Closed

Sunday: Closed

Mexico

Monday - Friday: 8:00 AM - 6:00 PM CST

Saturday: 9:00 AM - 1:00 PM CST

Sunday: Closed

South America

Monday - Friday: 8:00 AM - 6:00 PM AST

Saturday: 9:00 AM - 1:00 PM AST

Sunday: Closed

Emergency Support

24/7 Emergency Line

For critical system failures requiring immediate attention

US/Canada: +1 800-123-4567

Mexico: +52 800-123-4567

Response Times

Emergency response commitments for critical applications

  • Level 1: Critical system down - 4 hours
  • Level 2: Production affected - 8 hours
  • Level 3: General inquiry - 24 hours

Trade & Compliance

Export Information

All products shipped from our Americas facilities comply with:

  • ECCN Classification
  • ITAR (when applicable)
  • EAR Regulations
  • Local trade agreements

Import Requirements

For customers importing from outside the Americas:

  • HTS Classification codes available
  • Free Trade Agreement eligibility
  • Local representative services
  • Customs documentation support